HOTLINE

0333 335 0227

HOTLINE

0333 335 0227

Shipping Info

We use Royal Mail and DPD to deliver kits and samples, respectively. Orders placed before 12:00 p.m. on a non-business day will be shipped the same day using our next business day delivery service.

Orders placed after 12:00 on Fridays will be dispatched on Monday. Orders placed over the weekend will be dispatched on Monday using a next business day service.

Royal Mail 24 hour Tracked return labels are included in all our kits. Royal Mail delivers from Monday to Saturday and does not deliver on Sundays and Bank holidays. Samples posted to us on Saturdays and Sundays will reach us on Monday or Tuesday. 

We do not have any control over delivery once your kits are sent, and we cannot be held responsible for delays. We recommend ordering test kits in advance with sufficient time before you need to submit your sample.

You cannot create a delivery date-specific order at this time.

For Day 2 and 8 Tests : We strive to provide results within 24 hours of your samples arriving at our UKAS accredited partner labs.​

For Day 5 Tests and Fit to Fly Tests : We aim to provide outcomes within 18-24 hours of your samples being received by our UKAS certified partner laboratories.